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Frequently Asked Questions
What is the difference between a standard lease and a coworking lease?
A standard lease is long-term and offers little flexibility, with additional costs for services. A coworking lease is flexible, often monthly or daily, and includes services like internet, furniture and cleaning. Coworking promotes community and networking, unlike the more isolated traditional lease.
What are the different types of packages available?
We offer a variety of membership options to meet your needs, including private spaces like private offices or corporate suites. We also offer shared space packages such as dedicated workstations, and flexible subscriptions for nomadic workstations. Prices vary depending on the option chosen and the duration of the commitment. We will be happy to provide you with a detailed price list during a visit.
Are there solutions for businesses that need multiple workstations or desks?
Yes, we offer solutions to suit businesses of all sizes, including private offices and custom packages for teams. Contact us to discuss your specific needs and we will develop a tailor-made offer.
What services and equipment are included in the subscription?
Our subscriptions include access to a high-speed internet connection, meeting rooms, relaxation areas, an equipped kitchen, and much more. Additionally, we offer community events and networking opportunities.
Are there any additional fees beyond the monthly subscription?
At Hedhofis, our subscriptions cover the vast majority of services. We even include several credits for the use of our rooms. Although the majority of our locations offer free parking, in some locations there is a parking fee. We offer several possibilities related to internet access but if you have specific needs you may incur additional costs. We will be happy to provide you with a complete list of any additional charges.
Can I tour the space before committing?
Absolutely ! We encourage anyone interested to come visit our facilities to see for themselves everything we have to offer. We even offer a free trial day. Contact us to set up an appointment.
What types of professionals or businesses use this space?
Our community is made up of self-employed workers, startups, small businesses, and teleworkers from various sectors. This creates a dynamic environment conducive to collaboration and networking.
What are the access hours to the coworking space?
Members have access to the coworking space 24/7, allowing you to work on your own schedule. Our support team is available during regular business hours for any assistance.
What are the conditions for canceling the subscription?
Our subscriptions are flexible and can be canceled with 60 to 90 days notice depending on the plan. We understand that business needs can change and we do our best to adapt.
Who is the security deposit for?
The security deposit in a coworking is used to cover possible damage to the facilities, guarantee compliance with the conditions of the contract and ensure payment of unpaid fees. It protects the operator from financial losses and encourages members to maintain the space in good condition.
Can I share my subscription with someone else?
At Hedhofis we authorize subscription sharing, allowing several users on the same subscription, in exchange for a small additional fee for each additional user. It is recommended to check directly with your rental manager.
How do I reserve a meeting room or event space?
Members can book meeting rooms and event spaces through our dedicated app. Reservations are simple and can be made in just a few clicks.
Are the credits cumulative?
In the majority of our packages, the credits are not cumulative. However, we invite you to discuss this with your rental manager because we have several options depending on your needs.
Are the credits applicable in all Hedhofis spaces?
One of the main advantages of Hedhofis is that we offer you the possibility of using all our spaces, with the majority of our packages. Discuss this with your account manager.
What is mail management?
Mail management at Hedhofis involves receiving, sorting and distributing members' mail. Depending on your plan, we even offer the possibility of redirecting your mail to the address of your choice.